Night Manager

Job Description

Global Talent 2020 are proudly working with one of central Edinburgh’s 5-star luxury hotels. They are looking for a reliable, trustworthy, Night Manager to support the Night team across this beautifully appointed landmark venue, assist in making a memorable guest journey, and oversee hotel operations out of hours.

The role:

The Night Manager will primarily support, oversee, and deliver the guest experience in the hotel in the late evening and through the night-time hours of hotel operations. The night management team is made up of a small team and reports to the Front Office Manager and Hotel Manager. As part of this friendly team, you will help them with the quality delivery of guest services in line with brand expectations, and brand standards, and help leave the customer with a positive customer experience with all aspects of their stay.

Global Talent 2020’s client requires someone that is used to being customer-facing and able to communicate concisely, empathically, and approachable at all times. It would also be an advantage if you are conversant with Hotel PMS systems, like Opera or Reslynx although full training will be given.

Possesses an eye for detail, has previous experience in health and safety management of a hotel or similar venue, fire safety and evacuation, security and safeguarding of a hotel, reception, and administration duties, F&B duties, whilst being alive to maintaining luxury brand standards.

Understanding SOPs, stock management, and time management, whilst possessing first-class people soft skills, and communication skills are prerequisites for this modern growing unique quality brand.

The person:

Our client at Global Talent 2020, is looking for a hands-on approach individual, with trustworthy, friendly, and outgoing qualities. Possessing a focused, well-organised methodology in carrying out tasks and responsibilities with a smile!

Someone who can achieve consistently high guest service standards and outcomes. This is a multi-tasking role, in an amazing large boutique hotel environment. You need to be flexible and used to keep your fingers on the pulse of an operation at all times.

The client requires the candidate to possess first-class people soft skills, with engagement with customers, and colleagues alike.

The benefit:

This opportunity is with Global Talent 2020 reputable, respected global brand, with an eye always on quality and friendliness.

An excellent base salary package, with night hours bonus and generous company brand benefits are available, whilst working in a positive, friendly, luxury, environment.

Interested? Get in touch, apply today, and then let’s talk…

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Job Overview

Job Title
Night Manager
Role Type
Full Time
Location
Edinburgh
Job Reference
BDJ010
Date Job Posted
27/09/2022
Closing Date
07/11/2022
Package
Salary £27k to £28k

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